Hi, how can we help?

1. Do you offer free shipping?

We offer free shipping in Canada with orders of $200 or more.

2. Do you have local delivery?

Local delivery is available only in downtown Toronto, York region and Peel region of Greater Toronto Area in Ontario. We offer free local delivery fee for orders over $300. For orders between $50-$300 the delivery fee is $15.

3. Where else do you ship to?

Currently we are only shipping to Canada and United States. If you are located outside of these regions, please send us an email and we'd love to work on a solution for you!

4. What is your return policy?

We have 30 days money back guarantee if you are not happy with the products. Email us at info@sassygiraffe.ca and we will send you the shipping label.

5. Where do I check the status of order once it's shipping?

Once your order has been shipped, you will receive a confirmation email and tracking number so you can follow up your package as it delivers to your home.